Solved: PS4 update error SU-30638-0

Some Playstation 4 users are facing an error when they attempt to set up a brand-new firmware update on to their console. They see an error code SU-30638-0 which is code for upgrade failure in PlayStation 4. Error codes in PS4 are nothing new, and there is always a workaround for all of them. The very same holds for error code SU-30638-0.

Updating the firmware on the PlayStation 4 is important if you want what’s the best that PS4 has for you. But seeing the error code SU-30638-0 once again and again can be irritating. If you are somebody who is facing this error repeatedly while trying to carry out a firmware upgrade, then follow the options mentioned in this guide. We have consisted of a list of repairs for all the possible causes of this error.

How to fix PlayStation 4 Error SU-30638-0?

This is an error that appears whenever there is a problem with an OTA upgrade. If Sony’s servers are down at the moment when you re performing the upgrade, then this error could show up. Additionally, if throughout the update there is any disruption or network failure, then likewise this error could show up. These are the two common reasons for this error to show up. However, just recently, there have been reports that this error shows up even when there is some information corruption in the PS4 console. So let’s take a look at all the possible repairs for the error SU-30638-0.

1. Look For Server Problems

Before trying out any of the repairs discussed below yourself, you need to examine the PSN Status Page. If there are any problems from Sony’s side, then you can check it here. Go through all the primary classifications and subcategories pointed out in this page and see if there is anything reported wrong for anybody of them. If there is certainly a concern with the PSN services, then the only thing you can do is wait till Sony solves it on their own. You can’t do anything about this besides wait.

But if you see that whatever is working fine in terms of PSN services, then proceed to the fixes discussed below.

2. Performing a Power Cycle

If you have not performed a complete reboot of your PS4, then a lot of temporary files will be collected in your console. If there is any corruption here in the temporary files, then you will see the error code SU-30638-0. So, perform a total restart right now to clear out all these short-term files.

1. Press and hold down the power button on your PS4 console and wait till it completely shuts down. Don’t release the button until you hear the fans inside the console closing down.
2. As soon as the console is completely off, take the power plug out of the socket and wait a couple of minutes for the capacitors to drain pipes.
3. Now connect the cord to the power supply and start the PS4 again like you generally do.
4. After it boots up, go on to the update section and try to carry out the upgrade again.
5. If you can install the latest firmware update without any concerns, then you can rest assured that it was an information corruption issue and is now resolved. However, if you still see the error code SU-30638-0, then attempt the next repair pointed out below.

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3. Installing the Update via Safe Mode

1. Now if there are no server concerns, and the power cycle procedure approach did not fix your problem, then there is another thing that you can try to install the latest firmware upgrade. You can install the upgrade using Safe Mode of your PS4.
2. First of all, link your PS4 to an active network with web gain access to.
3. Then go to your main dashboard and from there open up your alert panel. Here, you will see the upgrade that is causing issues. Select it, push the Choice key and choose the alternative Erase.
4. Press the power button to shut off your console next.
5. Now press and hold the power button again to turn on the console, and don’t let go of the button until you hear the 2nd beep. You will see the safe mode screen.
6. Now you will see a message on your screen asking you to connect your Dualshock 4 controller through the physical cable television. Then push the PS button to start the pairing procedure in between the controller and the console.
7. Now using the keys on your controller, choose the alternative “Update System Software”. Next, choose “Update utilizing the Internet” and then confirm your action to start the upgrade procedure.
8. Wait till the download and installation of the current firmware are done. Once it is done, reboot your console and you are done.
9. For some reason, if the update does not go complete or you deal with any issues, then try the next fix mentioned below.

4. Manually Installing the Update

If you are unable to update in the safe mode utilizing the Web, then you ought to attempt upgrading the firmware by hand. For the manual update, you will require a Windows PC and USB flash with a minimum complimentary space of 4GB.

1. Connect the Flash drive to the computer system through the USB port. Then right-click on the drive that you simply linked to your PC and select the option “Format.”.
2. Then go into the name you wish to save for the USB drive, set the file system to FAT32, set allowance system size to default, inspect the box beside “carry out a fast format” and then lastly click on Ok.
3. Once the format is done, open the drive and here create a new folder and name it “UPDATE”.
4. Click this link to go to Sony PlayStation’s official software application download page and look for the download area below. Here, click “PS4 System Software application Update file.”.
5. As soon as the download is total, copy the file over to the UPDATE folder in the USB drive.
6. If your PS4 was switched on, then turn it off. Now connect your USB drive to the console and then push the power button up until you hear the second beep. You will see the safe mode screen.
7. Now you will see a message on your screen asking you to connect your Dualshock 4 controller via the physical cable. Then press the PS button to start the pairing process between the controller and the console.
8. Utilizing the keys on your controller, pick the choice “Update System Software Application”. Next, select “Update from USB Storage Gadget” and then verify your action to initiate the update procedure.
9. Wait till the setup of the current firmware is done. Once it is done, restart your console and you are done.
10. If even this stops working, then move on to the last repair discussed below.

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5. Restoring your Database

If none of the services mentioned above worked for you, then the issue is with the console’s database. You will have to restore it in the safe mode to repair the problem.

1. Press the power button to switch off your console next.
2. Now press and hold the power button once again to turn on the console, and don’t release the button up until you hear the second beep. You will see the safe mode screen.
3. Now you will see a message on your screen asking you to link your Dualshock 4 controller using the physical cable television. Then press the PS button to start the pairing procedure between the controller and the console.
4. Now utilizing the secrets on your controller, pick the option “Rebuild Database”.
5. So these are all the possible solutions for the error code SU-30638-0 suggesting firmware update failure. If you have any concerns or questions about this guide, then comment down below, and we will return to you.